Get us at your office or event!
Whether you’re looking to provide wellness for your workplace, wanting to treat a private guest list, searching for at-home services or organising a 10,000 person public event - contact us today about providing nail services in Auckland, throughout New Zealand and internationally.
See below for more information on fees, requirements and policies for mobile services.
We’re available nationally and internationally
We travel nationally and internationally to service:
Workplace wellness initiatives
Intimate gatherings (bridal parties, birthday and other celebrations, etc)
Public events and expos
Private clientele
Brand experiences
Film and TV
Nail Extensions
Gel Polish Manicures
Nail Art and Embellishments
Get ongoing exposure for your event by providing services that people get to take away with them.
Manicures are social media sharing gold; as eye-catching conversation starters that last at least 21 days (and literally attached to the attendee), they’re bound to continue the conversation around your event.
Keep people talking
Whatever the idea - whether silent home-away-from-home services for high-end clientele, or extravagant pirate-themed dress-up party - we’d love to cater to your vision.
Contact us today to discuss your requirements for service-people at your event.
Get us to come to you!
We recommend contacting us well in advance to book our services.
We charge out either per client ($480 minimum spend applies; quotes based on our current price list; for set groups e.g bridal parties) or per hour ($120.00 per technician per hour*; to be available over a specific number of hours e.g booths at events), plus a travel fee.
Travel fees (per technician per day, calculated from our address via Google Maps):
1-20km radius: $210.00
20-40km radius $330.00
40km-60km radius: $360.00
These charges cover travel costs, travel time, and set-up/pack-down time.
*Minimum 4hr charge; please note Sundays incur an after-hours surcharge of 50%.
Please contact us for travel and other fees outside of a 60km radius.
We require:
Space out of direct sunlight to provide services
A desk or table per technician
A chair(s) for the client(s)
Access to power
30 minutes before and after the event to set up and pack down
Parking close to the event (any charges to be forwarded to the event coordinator)
We will provide:
Beautician stools
Extension leads, multi-plugs etc
Table coverings
All of our own tools, product, sanitising equipment etc
Rubbish bins - we expect to be removing all of our own rubbish and pride ourselves on always leaving venues as clean and tidy as they were when we arrived.
Mobile Services Policy
Our Mobile Services policy applies to all mobile services provided by The Nail Vault.
The “Client” is the organiser of the event.
“We” and “Our” are The Nail Vault Nail Salon.
Fees and Payment
All prices include GST. Mobile services are charged out in advance to the Client either per individual service or per technician per hour, plus travel fee(s). A 50% deposit is required within 7 days of the invoice to secure our services, with the remainder due in full 28 days prior to the event. Invoices are payable via bank transfer or credit card (2.9% surcharge applies).
Cancelation
The Nail Vault offers strictly no refunds under any circumstances. Canceling or rescheduling our services within 5 days incurs a 50% credit. Rescheduling within 48hrs is non-refundable - a new invoice will be issued in full with a due date of 28 days prior to the rescheduled event date. Travel fees for cancelled events within 48hrs will be credited at a rate of 50%. Rescheduling our services outside of the 5 day window is subject to our availability; in the event the Client cancels our services completely (outside of the 5 day window), a full credit will be given.
Any additional services provided on the day (at the discretion of the technician) that were not disclosed prior to the event will be invoiced and are due for payment immediately. Any services book and not required at the event are credited (or not) as above - for example:
Example 1: You book 10 services and give 4 days notice 2 will not be required; you will receive a 50% credit on the total cost of those 2 services. If you give less than 48hrs notice or no notice, the cost of those 2 services is non-refundable and non-creditable.
Example 2: You book 20 hours of on-call time and give 4 days notice that we’ll only be required for 16 hours; you will receive a 50% credit on the 4 hours we aren’t required. If you give less than 48hrs notice or we find out on the day that we’re not required for the full time, the cost of these hours is non-refundable and non-creditable.
Credit
Store Credit is given to the Client for use on products and/or services at The Nail Vault in Auckland. Credit can be given to one person or split amongst multiple, at the discretion of the Client. We require full names, phone numbers and email addresses of the person(s) whom credit is being given. Credit is treated with the same terms and conditions as a gift voucher (non-transferable once confirmed, not exchangeable for cash, not available for use on Education courses, expires 365 days from the date of credit). The Client may wish to instead collaborate on a service giveaway or donate their credit in the form of a The Nail Vault gift voucher to a cause they align with.
Thank you for choosing The Nail Vault as your service provider! We look forward to being a part of your event. Please contact us on hello@thenailvault.co.nz if you have any questions or queries regarding this policy.