Don’t forget the small print!

Terms of Service and Conditions of Education

By making fee payment(s) and hereby enrolling in a Nail Technology Training Course at The Nail Vault Nail Artistry and Education, you agree to our Terms of Service and Conditions of Education:

Course fees
- Course fees are due in full 14 days prior to course commencement.
- Course fees are non-negotiable and non-refundable under any and all circumstances.
- There is a $300 cancellation fee for rescheduling your training within 24 hours, due within 7 days.
- Fees are subject to small change without notice.
- Making the first instalment in a payment plan is considered enrolment in any course and therefore obliges you to continue with your payments until fees are paid in full. Any payments defaulted and/or not paid with no communication will result in immediate cancellation of your course with rescheduled dates to be discussed once course fees have been received in full. Payments are non-refundable under any and all circumstances. Course fees become void 295 days from date of first instalment received.

Course structure
- You will receive your personalised course outline (including information on class dates and times, model and homework requirements, and practise etiquette) once enrolment is confirmed (i.e payment is received).
- Course must be completed (including any applicable exams, must be passed) 365 days from commencement; any training required after this cut-off to complete the enrolled course will be charged per module (due 14 days in advance) at the going rate.
- Courses are part-time and require practice from home. By enrolling in any course at The Nail Vault Nail Artistry and Education you understand that you are obliged to practise your technique and application at home in-between relevant classes.
- Course structure is subject to small change without notice.
- We run by the course and exam structure written by and provided to us by Designer Nails New Zealand.
- We have structured our courses in a way that we feel gives the optimal amount of time required to understand, practise and apply the theory, technique and product taught. In rare cases, you may feel the need to have additional training - we’re available by the hour for mentoring outside of your set course hours, at an additional charge.

Kits
- Kit contents are subject to small change without notice.

In-salon training
- All training is held at The Nail Vault Nail Artistry and Education nail salon in Hobsonville, Auckland (New Zealand).
- All class dates and times (aside from exams) are set in advance.
- Proof of work completed from home is required to sit any required exam, uploaded to a personal Google Drive folder.
- You are required to bring your own model for most classes (your practise models must be people you know and/or trust - you cannot advertise your need for practise models to strangers). In some cases and with notice, we may organise one for you.
- You, your work and/or your model(s) may be recorded and used for Designer Nails Education marketing purposes on social media. If you’re uncomfortable with this, please let us know and we’ll ensure no content is recorded during your training session(s).
- We have zero tolerance for disrespectful behaviour of any kind, or attendance to your training sessions while visibly unwell - normal salon policy does apply
- By enrolling in any course at The Nail Vault Nail Artistry and Education you understand that without practise you won’t gain the skills required to move through your modules and pass your exam. You are required to let us know if you are unable to practise in-between classes and discuss the possibility of rescheduling training dates if need be; last-minute cancelation fees will apply if notice (and requirement to reschedule) less than 24 hours is given.

Thank you for helping us to provide excellent education to the next generation of talented nail techs (that includes you!) - if you have any questions about our terms of service or conditions of education, please feel free to contact us.

[Last updated: 1 January 2023]